Frequently Asked Questions
Find answers to common questions about Resell Vault, our tools, pricing, and everything you need to know to get started.
1000+
Discord Members
0.14ms
Alert Speed
24/7
Live Support
UK #1
Fastest Monitor
Getting Started
6 Q&AWhat is Resell Vault?
Resell Vault is the UK's #1 reselling community with over 1000 members. We combine the fastest Vinted bot in the UK with sneaker & TCG drop alerts, 150+ retail monitors, AI tools, a full business management web app, and 50+ step-by-step guides, all inside one Discord server.
What is Discord and why do I need it?
Discord is a free communication platform where our community connects. It's where you'll receive live monitor alerts, access drop channels, get support, share wins, and connect with other resellers. All of our tools and bot dashboards are integrated directly into our Discord server.
Which plan should I pick if I'm new?
Pro is the ideal entry point: you get all three Vinted monitors, AutoBuy, AutoChat, the AI dashboard, the full business management web app, and our complete guide library. Elite is for members who want full automation via AutoCop (zero-input 24/7 buying), plus the sourcing layer — wholesale monitors that do the margin maths before you buy, eleven discount channels, discount code generation and private supplier access — a 1-on-1 call with Louie every month, a weekly group coaching call, and the AI Plan Builder. Most new members join Pro and upgrade to Elite once they're ready to scale past single-item flips.
What is a Vinted sniper?
A Vinted sniper is a tool that automatically purchases listings the instant they appear on Vinted, before other buyers can react. Resell Vault's AutoCop is a full sniper: it operates 24/7 based on your custom filters and buys underpriced items completely hands-free, even while you're offline. AutoBuy is the semi-automated alternative, sending you a one-tap notification so you can confirm in seconds. AutoCop is exclusive to Elite.
What payment methods do you accept?
We accept all major credit and debit cards through Stripe, as well as PayPal.
What makes the Resell Vault community special?
1000+ members, a fully active Discord, and a team that genuinely invests in the platform. Unlike most cook groups that just post alerts and disappear, we have dedicated staff, regular guide updates, legit check support, price estimations, a member marketplace, voice channels, and continuous tool development. It's a business ecosystem, not just a bot.
Features & Tools
9 Q&AWhat is the Vinted Monitor?
Our Vinted monitor is the UK's fastest, detecting new listings in as little as 0.14ms, before any competitor can react. Set custom filters for brands, categories, and price ranges, and it instantly alerts you to underpriced items matching your criteria. It goes far beyond alerts: it supports fully automated buying (AutoCop), one-click purchasing (AutoBuy), and AutoChat to message users who favourite your listings. It's the complete engine behind a profitable Vinted reselling operation.
How many Vinted monitors do I get?
Pro includes our main Vinted monitor (the fastest available) with unlimited custom filters. Elite includes all three separate Vinted monitors, V Monitor 1, 2 and 3, each running independently with their own filters and private Discord channels, so you can monitor multiple niches simultaneously without interference.
What's the difference between AutoBuy and AutoCop?
AutoBuy sends you an instant notification the moment an item matching your filters goes live; you tap once to confirm the purchase and it executes immediately. AutoCop requires zero input: it runs 24/7 on our servers and purchases items automatically based on your filters, even while you're asleep or away from your phone. AutoBuy is available on all plans; AutoCop is exclusive to Elite and is the fastest end-to-end buying method we offer.
How do I enable AutoCop for Elite members?
AutoCop requires custom filters to function. First, create a custom filter in the custom-filters section, then activate AutoCop by clicking the enable button. The bot will automatically buy items matching your filters as soon as they go live. Make sure to refine your filters carefully and test them manually first.
What is the AI dashboard?
The AI dashboard gives you instant price estimations for items you're considering buying, generates listing titles and descriptions for your resale posts, and creates relevant hashtags to maximise visibility on Vinted and other platforms. It removes the guesswork from pricing and speeds up your listing process significantly.
How do I set up custom filters for the Vinted Monitor?
First, visit the web version of Vinted and set up your desired filter (category, brand, etc.). Once configured, copy the link to your custom filter and paste it into the 'Custom Filter' button in the v-dashboard with a name of your choice. Avoid making filters too restrictive or you'll miss opportunities, and don't use keywords unless hunting for very specific items.
How does the AI-powered reposting work and avoid shadowbans?
Our AI reposting suite processes your photos automatically, handling all the complex alterations so Vinted detects them as fresh listings. The AI does the hard work of analysing and modifying images without affecting quality, so you can reupload without manual editing or shadowban detection.
What's included in the inventory management app?
Our inventory management system includes comprehensive tracking with cost basis, automated sales and profit calculations, detailed performance metrics, monthly profit statements, tax preparation assistance, and analysis of your best and worst performing items. Everything syncs to Discord for easy access.
What exclusive features do Elite members get beyond AutoCop?
Sourcing: wholesale monitors covering every major UK and EU wholesaler, where each alert arrives with the margin maths already done against live eBay sold prices — cost per piece including delivery, profit on the full bundle and on half of it, break-even units, sell speed and a risk verdict. Plus eleven discount channels split by depth of discount (50-60% through 90-100%, Amazon, Frasers, JD Sports, Hot UK Deals and Deal Verdict), discount code generation, Fleek trackers, and private supplier access that cuts out the UK middleman. Mentorship: a 1-on-1 call with Louie every single month booked from Discord, a live weekly group coaching call, a dedicated mentorship channel, and structured course modules. ACO: dedicated support areas, a guide for every release, and a marketplace where you can sell your own ACO service to other members. AI: the Plan Builder, which turns your budget, niche, available time and target into a four-week buying strategy with TTC caps checked against live market data and working monitors saved straight to My Filters. Plus the channel picker, monthly advanced market analysis, Niche Finder, Elite-only alpha and chat, and the WhatNot live selling guide.
Monitors & Drop Alerts
4 Q&AIs Resell Vault only for Vinted, or do you cover other markets too?
Far more than Vinted. We monitor 150+ sources across sneakers, trading cards, retail brands, and beyond. Pro and Elite members get dedicated channels for Nike, Adidas, JD Sports, Supreme, LEGO, Pokémon, MTG, One Piece, ASOS, Stone Island, Arc'teryx, PS Direct, Casio, Levi's, and 30+ other UK and EU retailers. Plus a weekly drops calendar, ongoing profitable opportunities, and alternate drops for less-known finds. Vinted is one pillar of the platform; the broader alert network is the other.
What sneaker and retail monitors do you cover?
We monitor Nike in-store (GB & EU), Nike restocks, Adidas, Adidas Confirmed, Foot Locker, Pro Direct, Size/JD Sports (GB & EU), ASICS, Salomon, Arc'teryx, Stone Island, Supreme (GB & EU), Mr Porter, ASOS, Casio, Levi's, NVIDIA, Hermès, PS Direct, and 20+ more UK and EU retailers. We also publish dedicated sneaker release guides and brick flip strategies with step-by-step cop instructions for every major drop.
Do you monitor trading cards like Pokémon and MTG?
Yes. We have dedicated channels for Pokémon retailers, Pokémon in-store restocks, Pokémon Centre drops, Magic: The Gathering, Dragon Ball Super, One Piece, and Riftbound. We track Amazon invite links for limited Pokémon products and alert members to in-store restock opportunities as they happen.
What is the weekly drops calendar?
Every week we publish a curated calendar of upcoming profitable drops with profit ratings, expected demand levels, and cop strategies. We also maintain an ongoing drops channel for currently live opportunities, an alternate drops channel for less well-known but profitable finds, and a drops suggestions channel where members can flag opportunities to the team.
Business & Strategy
8 Q&AHow do I start making money reselling on Vinted?
The core model is simple: find underpriced items and resell them at market value. Our Vinted monitor tracks new listings in real time so you can snipe mispriced items the instant they go live using AutoBuy or AutoCop. From there, list them at true market value on Vinted, eBay, Depop, or wherever you prefer. Most members start with £50–£100 and reinvest profits. Our 50+ step-by-step guides cover everything from sourcing and pricing to scaling past £1,000/month.
How do I find out what something is worth before I buy it?
Post the item in our UK estimations channel and members and staff will give you a realistic sell price based on current market data. The AI dashboard also provides instant price estimations. Between the two, you'll always know whether a potential flip is worth pursuing before committing your budget.
Is there a legit check service?
Yes: post any item in the legit check channel and our community of experienced resellers will verify its authenticity. This is particularly useful when buying higher-value branded goods on Vinted or at car boot sales where fakes are common. A quick legit check before purchasing can save you from expensive mistakes.
How is using a Vinted monitor better than buying from suppliers?
Suppliers often send bulk stock with poor sizing (like XXXL), unpopular colours, and items that don't pass their own quality checks. With a Vinted monitor, you pick exactly what you want: profitable items in the right sizes, styles, and condition. No deadstock, no wasted budget. Plus, with automation tools like AutoChat and Repost, you move stock quicker than anyone using a supplier ever could.
How do I cancel an order safely without negative feedback?
Go to your purchase page, click the 'i' icon at the top right, select 'Cancel Order', then choose 'Agreed with the Seller' to ensure mutual cancellation and avoid negative feedback. Refunds are processed within 5 minutes for Vinted Wallet payments, or 2–3 days for linked cards. Act fast: if the seller downloads the dispatch note, they'll need to manually confirm cancellation.
How do I create effective filters that aren't too restrictive?
Avoid making filters too narrow as you'll miss opportunities. Don't use keywords in the Vinted search bar unless hunting for very specific items, since keywords limit results to only listings containing those words. Test your filters by monitoring manually first to ensure they capture profitable items without being too broad or restrictive.
What sets Resell Vault apart from other cook groups?
We're the only platform combining advanced Vinted automation (AutoCop, AutoBuy), 150+ drop alert channels spanning sneakers, TCG, and retail, AI tools, comprehensive business management, and a 1000+ member community, all in one place. Most cook groups offer basic monitoring in one niche. We cover everything.
Do other cook groups offer the same features?
No. Most cook groups only offer basic monitoring or focus on a single category like sneakers. We provide the complete package: three Vinted monitors with AutoBuy and AutoCop, 150+ retail and drop alert channels, AI pricing and listing tools, inventory management, expense tracking, tax preparation, 50+ educational guides, and a 1000+ member community. No competitor comes close.
Security & Safety
4 Q&AWill using Resell Vault get my Vinted account banned?
While our tools are designed to be as safe as possible, there's always a small risk of bans when using automated buying tools like AutoBuy and AutoCop; this is normal in the botting ecosystem. We have comprehensive guides for creating secondary buying accounts and can help you through this process if needed.
What should I do if my Vinted account gets banned?
Create a fresh account using: 1) A phone never used for Vinted before (buy cheap from eBay/Facebook), 2) A new pay-as-you-go SIM from Tesco or local shop, 3) A new email address (Gmail/Outlook), 4) Install Vinted app on the new device with completely new details. Avoid using the same username or personal info from your old account.
Do you help with creating secondary buying accounts?
Yes. We provide detailed guides on creating secondary buying accounts and our community can walk you through the process. This is especially useful for members using AutoBuy and AutoCop who want to protect their main selling account.
How is my data kept secure?
Our Vinted monitors are fully GDPR compliant. Your data is only collected with your consent, never shared without permission, and always stored securely. We don't access or store your Vinted login details. Authentication for the website is handled entirely through Supabase and Discord, ensuring secure login via OAuth with no password sharing involved.
Account & Subscription
7 Q&AHow do I manage my subscription?
After purchasing, sign in to the website and visit account settings to link your email. Once linked, you can manage your subscription, view billing history, and make changes through your account dashboard.
How does Discord access work after purchase?
Discord should automatically link to your subscription after purchase. If auto-linking doesn't work within 5–10 minutes, go to our Discord commands channel and use the /link command to manually connect your account and get access to the appropriate channels for your tier.
Can I cancel my plan?
Yes, you can cancel your subscription at any time through your account settings. You'll retain access until the end of your billing cycle.
Can I upgrade my plan later?
Yes. Upgrade from Pro to Elite anytime from your account settings and your new features unlock immediately. You'll only be charged the difference for the remainder of your billing cycle.
Do you offer a money-back guarantee?
Yes. Pro is backed by a 30-day money-back guarantee, so you can put AutoBuy, the live monitors and the full toolkit to work with real cover behind you. It's for members who genuinely give it a go with us: complete setup, use the guides and our 1:1 support, and keep your monitors live across the 30 days. Do all that and if it still hasn't paid for itself, we'll refund you. Not a payout for signing up and never using the help. Pro is just £18 your first month with code UNLOCKNOW, then £25 + VAT (£28/mo), cancel anytime, no lock-in.
Do you offer refunds?
As per our Terms & Conditions, we do not offer refunds. Access to Resell Vault is granted immediately upon payment and the full platform is available from the moment you join. If you believe there has been a billing error or a technical issue preventing your access, open a support ticket in our Discord and our team will look into it.
What happens when my subscription renews?
Your subscription renews automatically on the same date each billing cycle. Stripe will charge your saved payment method and send you an email receipt. If a payment fails, you'll be notified to update your card details so you don't lose access. You can view your renewal date and billing history anytime in your account settings.
Troubleshooting & Tips
4 Q&AWhy am I not receiving many alerts from my monitor?
Your filters might be too restrictive. Avoid using too many specific keywords or very narrow categories. Don't use the Vinted search bar keywords unless looking for very specific items, as this limits results to only listings containing those exact words. Try broadening your filters slightly to capture more opportunities.
How fast does AutoCop work and how do I prevent unwanted purchases?
AutoCop works at near-instant speed (milliseconds), much faster than manual buying. Always test your filters manually first before enabling AutoCop. Monitor what your filter captures for a few hours and refine your price ranges, categories, and keywords to be very precise since AutoCop works instantly.
What's the best strategy for setting up multiple filters?
Create different filters for different niches or price ranges. Test each one individually before combining them. Use broader filters for high-volume, lower-value items, and more specific filters for premium brands or higher-value pieces. Monitor performance and adjust based on what's actually profitable for your business.
What if a listing sells before I can buy?
This happens when multiple buyers are targeting the same deal at the same time. To improve your chances: tighten your filters to focus on specific niches so you face less competition on each alert, upgrade to Elite for AutoCop which eliminates manual steps and reacts faster than any human, and make sure you're on a fast device with a strong connection. The more niche your filters, the less competition you'll face.
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